Digital Assistant

Live Chat with JD Edwards

Live Chat with JD Edwards

Want to engage you JD Edwards using Live Chat ?

This is possible very easily using Live Chat solutions like Crisp !

This quick post describes how we configured it for our Redfaire Training environment:

  • subscribe to Crisp (Basic Edition which is free) : Crisp Signup Link
  • update JD Edwards pages to include Crisp Javascript - add Crisp code before _</HEAD> _tag:
     <script type="text/javascript"> window.$crisp=[];window.CRISP_WEBSITE_ID="YOURCRISPID";(function(){ d=document;s=d.createElement("script"); s.src="https://client.crisp.chat/l.js"; s.async=1;d.getElementsByTagName("head")[0].appendChild(s);})(); </script>
      <body>
      <!-- Template for rendering navigation items shared between nav bar and nav list -->
      <script type="text/html" id="navTemplate">
        <li><a href="#">
          <span :class="[[$data['iconClass']]]" :style.color="[[maincolor]]"></span>
          <oj-bind-text value="[[$data['name']]]"></oj-bind-text>
        </a></li>
      </script>

You can now interact with your JD Edwards users directly within JD Edwards Web page: